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Channel: Random Thoughts – Quality and Innovation
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Sausage Program

In 1984, my dad bought an Apple IIe. He had never used a computer before, and he didn’t actually plan to learn how to use one, but he knew the most successful people were getting computers. As a...

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Psychological Forces in Data Management

In Tom Redman‘s excellent 2024 book People and Data, he explains that non-data people are the solution to data problems across an organization! He illustrates how to use Lewin’s Force Field Analysis...

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Process in Service of Value

This morning, I was talking to one of my favorite CEOs. He’s thinking through ways to get his teams to focus on real, authentic, meaningful customer value – instead of using process as crutches. You...

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Looking Ahead to 2025

Here’s my 2024 LinkedIn Rewind, by Coauthor.studio: 2024 proved what quality management pioneers knew decades ago: Great AI depends on good data, good data depends on solid processes, and solid...

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4 Reasons You’re Not Being Seen (or Heard)

Most people WANT to be “seen” and “heard” – in ways that make them feel respected and understood. Feelings of invisibility lead to distress, while being seen in the wrong ways (or for the wrong...

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“Us vs. Them”: There’s A Better Choice

Over the past 25 years (at least), I’ve routinely noticed two (and only two!) patterns of interaction emerge between people, and one of those patterns is wildly superior to the other. This post is my...

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Knowledge is like money. It’s useless if it’s not flowing.

Before launching into this post, everyone should go read the post that inspired it: Alyzande Renard’s brilliant piece on LinkedIn, titled Alyzande’s Tips for Getting a Job in 30 Days. Blunt, sweary...

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Elon’s Modern Day Tower of Babel Event

So Elon bought Twitter this week, fired most of the staff (except the people who have been writing the most lines of code, and if you work in software engineering you know what a genius idea that is),...

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Productivity Hack: Thinking in layers

I just finished reviewing a colleague’s latest project. It is absolutely beautiful. It’s a collection of very pretty looking documents and forms that you can use to keep track of your professional...

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Yes, I’ve been gone for 9 months, because 2020

I find it amusing that my last post, exactly 9 months and 1 day ago, was about burnout. That’s before we knew what would happen just 8 weeks later, when we’d all go into a collective (and very dull)...

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Burnout at Work? It’s Not Your Fault

Over the past week, I’ve noticed lots of people on social media talking about burnout — loss of energy, loss of enthusiasm, and loss of self-confidence at work. The holidays have ended, and it seems...

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Things I’m Thankful For

Although there are many aspects of my life that I’m thankful for (e.g. my cat, the people around me, the amazing R community and the software they build), this post is going to be focused on THINGS I...

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A Decade of PhD: What I’ve Learned from Academia and Industry

Today is Cinco de Mayo! It’s also the 10th Anniversary of my PhD defense (in Quality Systems)…. something I carefully timed for late afternoon on this day in 2009. (I wanted to make sure I could...

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Productivity Hack: Thinking in layers

I just finished reviewing a colleague’s latest project. It is absolutely beautiful. It’s a collection of very pretty looking documents and forms that you can use to keep track of your professional...

View Article

Image may be NSFW.
Clik here to view.

Yes, I’ve been gone for 9 months, because 2020

I find it amusing that my last post, exactly 9 months and 1 day ago, was about burnout. That’s before we knew what would happen just 8 weeks later, when we’d all go into a collective (and very dull)...

View Article


Burnout at Work? It’s Not Your Fault

Over the past week, I’ve noticed lots of people on social media talking about burnout — loss of energy, loss of enthusiasm, and loss of self-confidence at work. The holidays have ended, and it seems...

View Article

Image may be NSFW.
Clik here to view.

Things I’m Thankful For

Although there are many aspects of my life that I’m thankful for (e.g. my cat, the people around me, the amazing R community and the software they build), this post is going to be focused on THINGS I...

View Article


Image may be NSFW.
Clik here to view.

A Decade of PhD: What I’ve Learned from Academia and Industry

Today is Cinco de Mayo! It’s also the 10th Anniversary of my PhD defense…. something I carefully timed for late afternoon on this day in 2009. (I wanted to make sure I could celebrate the joyful...

View Article

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Clik here to view.

Selecting Pages from a PDF to Make a New (Smaller) PDF

Sometimes small, simple tasks perplex me. Today’s challenge: I’m on Windows 10, and have a 53 page PDF of a journal. I need to make a NEW PDF that only contains pages 26 to 43 (my article) so I can...

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Improve Writing Quality with Speaking & Storyboarding

For a decade, I supervised undergrads and grad students as they were completing writing projects: term papers, semester projects, and of course — capstone projects and thesis work. Today, I’m...

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